Política de Privacidade

This Privacy Policy describes how Onda Sonora Estúdio ("we", "us", or "our") collects, uses, and protects the personal information you provide or that is collected when you use our site or online platform and services. We are committed to protecting your privacy and handling your data responsibly, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Lei Geral de Proteção de Dados (LGPD).

Information We Collect

We may collect personal information from you in several ways:

1. Information You Provide Directly: This includes information you provide when you contact us, request a quote, engage our services (audio recording, mixing, mastering, music production, voice-overs, sound design, jinges, post-production audio), create an account (if applicable), or communicate with us. This may include your name, contact details (though we will not use electronic contact details for communication about this policy), project details, payment information, and any other information you choose to share.
2. Information Collected Automatically: When you visit our site, we may automatically collect certain information about your device and usage, such as your IP address, browser type, operating system, referring URLs, pages viewed, and access times. This information helps us understand how users interact with our site and improve our services. We may use cookies and similar technologies for this purpose.

How We Use Your Information

We use the information we collect for various purposes, including:

1. Providing and Managing Services: To deliver the music and sound production services you request, manage your projects, communicate with you about service delivery, and process payments.
2. Communication: To respond to your inquiries, provide customer support, and send you service-related notifications.
3. Operating and Improving Our Site: To maintain, operate, and improve our online platform, understand user preferences, and personalize your experience.
4. Legal and Security Purposes: To comply with legal obligations, enforce our terms and conditions, protect our rights, and prevent fraud or security issues.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

1. Performance of a Contract: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., providing requested services).
2. Legitimate Interests: When processing is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms (e.g., improving our services, maintaining security).
3. Compliance with a Legal Obligation: When processing is necessary to comply with a legal obligation (e.g., for tax or regulatory purposes).
4. Consent: In certain circumstances, we may rely on your explicit consent to process specific types of personal data (e.g., for sending marketing communications, where required by law). You have the right to withdraw your consent at any time.

Sharing Your Information

We may share your personal information with third parties in the following situations:

1. Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processors, cloud hosting providers, and professional advisors. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

We do not sell or rent your personal information to third parties for their marketing purposes.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. The specific retention period will depend on the type of data and the context in which it is used.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

Your Data Protection Rights

Depending on your location and applicable law (such as GDPR or LGPD), you may have the following rights regarding your personal data:

1. Right to Access: The right to request access to the personal information we hold about you.
2. Right to Rectification: The right to request that we correct any inaccurate or incomplete personal information we hold about you.
3. Right to Erasure: The right to request that we delete your personal information in certain circumstances.
4. Right to Restriction of Processing: The right to request that we restrict the processing of your personal information in certain circumstances.
5. Right to Object to Processing: The right to object to our processing of your personal information in certain circumstances (e.g., for direct marketing).
6. Right to Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
7. Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw your consent at any time.
8. Right to Lodge a Complaint: The right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable law.

To exercise these rights, please contact us in writing at the physical address provided below. We may need to verify your identity before fulfilling your request.

Cookies and Similar Technologies

Our site may use cookies and similar technologies to collect information automatically. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy on this page, and the changes will be effective immediately upon posting. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us in writing: